Privacy Policy

Last updated: March 20, 2026

This Privacy Policy describes how Proteksi Wise collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your personal data when you visit our website and use our services.

Information We Collect

We collect various types of information to provide and improve our services. When you register on our website or subscribe to our newsletters, we collect personal details such as your name, email address, phone number, and location. We gather this information to communicate with you effectively about insurance planning, takaful products, medical cards, and critical illness coverage options relevant to your needs.

We also collect usage data automatically when you browse our website. This includes information about the pages you visit, the time spent on each page, your IP address, and your device type. We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content about life insurance versus family takaful comparison and personal accident protection.

How We Use Your Information

We use the information we collect for several important purposes. Your data helps us provide personalized recommendations for insurance planning in Malaysia, including guidance on takaful options, medical card selection, and critical illness coverage education. We use your contact information to send you educational content, updates about new resources, and notifications about products relevant to your interests.

Your usage data helps us improve our website functionality and user experience. We analyze this information to identify which topics about insurance planning Malaysia and takaful awareness are most valuable to visitors, allowing us to create better educational content. We never sell your personal information to third parties. We may share aggregated, anonymized data with partners to improve our services, but this information cannot identify you personally.

Your Rights and Choices

You have important rights regarding your personal information. You can request access to the data we hold about you, and we will provide this information within 30 days of your request. You have the right to correct any inaccurate or incomplete information in your account. You can also request deletion of your personal data, subject to certain legal obligations we may have to retain information.

You can opt out of promotional emails at any time by clicking the unsubscribe link in our communications or contacting us directly. If you disable cookies in your browser, some features of our website may not function optimally, but you will still be able to access core content about insurance planning, takaful, and medical card selection. We respect your preferences and will honor your privacy choices.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather insights about how you use our website. Cookies are small files stored on your device that help us remember your preferences and recognize you when you return. We use session cookies that expire when you close your browser, and persistent cookies that remain on your device for longer periods to maintain your preferences.

We also use analytics tools to track how visitors navigate our content about life insurance versus family takaful comparison, critical illness coverage, and personal accident protection. These technologies help us understand which pages are most helpful and where we can improve our educational resources. You can control cookie settings through your browser, though some features may be limited if cookies are disabled.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, and disclosure. Your data is stored on secure servers with encryption protocols. We limit access to your information to employees and authorized partners who need it to provide our services.

While we take security seriously, no online system is completely secure. We encourage you to use strong passwords and protect your account credentials. If you believe your information has been compromised, please contact us immediately so we can investigate and assist you.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this document. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.